Many prescriptions can be refilled over the phone. Simply call your pharmacist with the name of the medication and the prescription number, which can be found on the medicine bottle. The pharmacist will then call your physician’s office for refill approval. If possible, please try to phone in your request during regular office hours and early in the day.
Certain controlled medications require a special written prescription and by law CANNOT be refilled over the phone. You or a family member will need to come to the office to pick up this type of prescription and then take it to your pharmacy to be filled. It is very important that you request your narcotic prescription when you have a two to three day supply left. Narcotic prescriptions must be filled within seven days of the date shown on the prescription or they will be void. Also, please check your medicine amounts prior to the holidays and weekends to see if you will need a refill since narcotic prescriptions can only be written during office hours.