As a community-based provider, Rocky Mountain Cancer Centers is able to bill our services cost-effectively, resulting in savings for our patients, our payers, and employer groups.
Many payers offer multiple plans so we encourage you to call your insurance company to confirm Rocky Mountain Cancer Centers’ participation in your specific plan prior to your first appointment.
Your insurance coverage may also require Rocky Mountain Cancer Centers to collect co-pays and/or deductibles at each office visit as well as potentially at chemotherapy or radiation treatments. Due to federal laws, as well as our individual contracts with the insurance carriers we are prohibited from waiving these fees. If you have an office visit co-pay for a specialist, you will be expected to pay that amount at the time of service. We accept cash, check, Visa, MasterCard, Discover and American Express.
For our Medicare patients: Effective June, 1, 2004 Medicare requires us to report the supervising physician of the day on all our claims. Your insurance company’s explanation of benefits (EOB) for that day’s services could possibly reflect the name of a physician other than your treating oncologist in the event he or she was not the supervising physician the day of your chemotherapy treatment.
How can I speak with someone regarding my bill?
If you have questions regarding your bill, please call (855) 501-5163. You may also pay your bill online.
Who can I contact for copies of itemized bills?
Please call the RMCC clinic where you are seen. For a list of locations and phone numbers, visit our website here. You can also call the RMCC Customer Care Team at (855) 501-5163.
Who do I contact regarding bills from other facilities for tests/procedures ordered by an RMCC provider?
Please call the RMCC clinic where you are seen. For a list of locations and phone numbers, visit our website here.